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Administrative Support (ACERT-AS03)

Administrative Support Skills Course

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This course will give new administrative assistants tools that will make them that person that the office can't live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.

In the Administrative Support course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

Course Objectives:

• Getting Organized
• Manage their time more effectively
• Prioritize their time so they can get it all done.
• Complete Special Tasks
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Empowering Yourself
• Deal better with their managers
• Taking Care of Yourself is a priority

This course includes downloadable takeaway documents.

Approximate duration 105 minutes.

You have 30 days to complete this course from the time you are enrolled.

Upon successful completion participants will receive a downloadable certificate.

Version Date: 2021/03/01

  • Administrative Support Lesson
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever